Step 1
Remote Support
If you’re speaking to an S B Systems engineer, please click the button below that matches your device.
Step 2
Once installed, you’ll be shown a 9-digit support code.
Please read this code out to your engineer.
What will happen?
- You download the support app
- A support code is displayed
- You give the code to our engineer
- We help you fix the issue
Your privacy & security
- ✔ Temporary access only
- ✔ You can see everything we do
- ✔ You can stop the session at any time
- ✔ Nothing is accessed without permission
Need help?
If you’re unsure which button to click, just ask your engineer.
Or call us on 01255 830113