Business Mobile Apps
Created Just The Way They Wanted
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Case Study - Delivery Management & Tracking AppSteph was concerned that she didn’t know where her drivers were at any given time and had no consistent way of easily identifying whether deliveries had been made or not. She also wanted to be able to track the route the vehicles had taken to check for cost efficiency.
Another concern was that her drivers were not keeping accurate records or notes on each job therefore making it difficult for her to resolve queries regarding late or lost deliveries. This was all costing her time and money.
Our SolutionWe worked with Steph defining exactly what she needed to achieve. Firstly, she needed a software solution that would allow her to utilise her desktop PC whilst the drivers would be using their mobile phones. During discussions, it became clear that she needed an app that had the ability to track every route that her drivers were taking each day. She also needed the drivers to be able to easily update the status of each delivery and add relevant notes for future reference. A feature would also be required to prompt the drivers to make sure they were accurately capturing all of the job details. A review process was introduced in the app for the manager to check the records for accuracy, this would then enable the driver to input their daily hours in order to get paid.
After initial discussions we developed some preliminary designs and worked closely with Steph to agree the new screen layouts and process flow in order to make use of the new app as easy and efficient as possible. Helping her implement a tool to enhance her business not hinder it.
Once the app was completed and all the areas that were of concern were addressed, the main features of the completed project meant that she could now use the app to:
- Track the course of the driver for that day or for previous days
- Find deliveries that have been made that day or for previous days
- Mark if a delivery was successful or not and add relevant notes for future reference
- Filter routes to look at specific details and cost effectiveness
- Check back on previous delivery details
- Prompt drivers to accurately record delivery details
- Ensure drivers were being paid for the hours they actually worked
- Record details of any sites that have been visited
Accounts Manager at S B Systems who have been providing software solutions and database technologies to businesses nationally and internationally for over 20 years.
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